John Austin is a transport consultant, chiefly advising on the application of technology to passenger transport. After studying economics at university, and then spending a year as a statistician in India, he did a two-year bus management training course. However, having concluded that being at the sharp end of transport operations management wasn’t really him, he then moved into a number of different knowledge analysis and research roles before deciding to become a transport consultant. In 2000 he was awarded a six-week Winston Churchill Travelling Fellowship to Australia, Hong Kong and Singapore, to study various aspects of urban transit. Then between 2011 and 2016 he worked in different consultancy teams, firstly in Lagos, Nigeria, and then in Jakarta, Indonesia, to advise on steps to improve bus operations. In 2014 John delivered a training programme for the city transport authority in Almaty, Kazakhstan, on ways in which technology could assist bus operations.